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ONN Electronics

ONN Electronics

What is your customer experience with ONN Electronics?

ONN Electronics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ONN Electronics has a 2.0 star rating from 1296 reviews; 11% would recommend and most customer sentiment is negative with many asking for refunds and warranty help.

Key Takeaways for Future Customers

  • ONN Electronics reviews report low price but frequent device failures.
  • Expect to contact customer service for warranty or refund claims.

Negative Feedback / Risk Areas

  • Recurring complaints: black screens, devices won't turn on, poor warranty support, slow refunds and difficult customer service.
  • Exchange, refund, and cancellation issues lead many to request refunds.

Positive Feedback

Products are inexpensive and attract buyers seeking low price points.

View full overview ›

Media from reviews

ONN Electronics - My tv
ONN Electronics - I AM requesting for refund for two...ONN Electronics - I purchased a 98 in TV on 04/30/2025 now it has gone out and they are...ONN Electronics - Celestinjudeline49@***.comONN Electronics - I buying a TV on Walmart on 12-30-25 today when open the box i see the...ONN Electronics - ONN 10.1 inch tablet Is stuck on boot screen and won't power into safe...ONN Electronics - My tablet won't work
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Show reviews that mention
screen customer warranty customer service onn service tablet phone number onn tv
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Michael R Rrf
map-marker Pittsburg, Texas

I just bought a Roku on tv 2 years ago and now it has a black screen

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I only had my onn Roku TV for a year, and now it has a black screen, so I would advise customers not to buy them.

Loss:
$500
Cons:
  • None for me

User's recommendation: Not to but on Roku tvs

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1 comment
Kavita Eau

I had a Similar issue,kindly share your concern through the link below and reach to the Complaints board

Jeanide B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

My tv

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ONN Electronics - My tv
Updated by user Apr 24, 2026

Good

Original review Apr 20, 2026

My screen not working they tv has 1 year warranty on it, I want to Walmart to retourn it they call onn customer service,Im calling to seen what you can do.

Pros:
  • I like

Preferred solution: Deliver product or service ordered

View full review
Ileta Npr
map-marker Dallas, Texas

I purchased a 98 in TV on 04/30/2025 now it has gone out and they are trying to send me my money back when in fact I do not want money I want my TV they say I can go buy a new one

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ONN Electronics - I purchased a 98 in TV on 04/30/2025 now it has gone out and they are...

I have done a 300 mile search and not one location have one if so I would have bought it already. I am getting the run around and no results on my warranty claim.

If they want to keep me as a customer the could just send me one and not give me the run around.

The only place is the manufacturer please President fix this for me. I own several devices of your brand now I am starting to question your product and consumer carr

User's recommendation: Don’t go for it they are full of BS when it come to warranty. I bought other brands such as LG and they just send me another one

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Cheryl A Ccz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elkton, Maryland

I AM requesting for refund for two...

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AI Highlights
  • - Refund/credit for cartridges that won't register.
  • - Protective tape stuck on both cartridges; still won't read, causing money loss; requesting credit.
ONN Electronics - I AM requesting for refund for two...

I AM requesting for refund for two cartridge the don't register on printer> Just purchase another and its not registering either. I lost money on two ink cartridges, the tape that attached that protect the cartridge, was stick on both cartridges its not reading.

Your customer service that they give credit back for cartridge that was open. Now I"M out of money for two cartridge.

I get these for church. I asking for credit.

Loss:
$37
Pros:
  • Old protection
Cons:
  • I always purchase them but lately its been not satisfy

Preferred solution: Full refund

User's recommendation: not to get the product because the protection is hard get off (OLD)

View full review
Jayciea L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clearfield, Pennsylvania

ONN 10.1 inch tablet Is stuck on boot screen and won't power into safe mode.

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AI Highlights
  • - 2024 ONN 10.1 inch tablet from Walmart, indigo, running Android 14.
  • - Boot screen stuck for hours; safe mode inaccessible, charging at 73%.
ONN Electronics - ONN 10.1 inch tablet Is stuck on boot screen and won't power into safe...

Hello, my name is Jayciea. I'm wondering how to fix my Android 10.1 inch ONN tablet.

It's on Android 14, and it's the 2024 model in the color indigo. I got it from Walmart.com, and I shut it off one night after watching some YouTube on it. The next morning, I tried to turn it on, and it was stuck on the booting up screen for hours.

I tried Googling solutions, and they all said to boot it into safe mode to reset it, but nothing I did put it into safe mode, so I'm not sure what to do. Also, it is not dead; when I connect the charger, it is at 73% battery, yet still won't power on.

Loss:
$100
Pros:
  • Affordable
Cons:
  • Not always reliable

Preferred solution: I'd like to know how to fix my issue please, I have important stuff on this tablet

View full review
Webster P Sjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

I buying a TV on Walmart on 12-30-25 today when open the box i see the TV broke

ONN Electronics - I buying a TV on Walmart on 12-30-25 today when open the box i see the...

I buying a TV on Walmart on 12-30-25 today when open the box i see the TV broking I want to know wht I have to do with it because I can't not to nothing please I want u guys give me either one

Loss:
$435
Cons:
  • Please give me a call if u guys have some questions

Preferred solution: Full refund

View full review
Judeline C Rrx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

Celestinjudeline49@***.com

AI Highlights
  • - Walmart onn TV (2024) with 3-year warranty; screen black, sound ok; I prefer messaging due to language and want warranty repair or replacement steps.
ONN Electronics - Celestinjudeline49@***.com

Hello,

I bought an onn. TV from Walmart in 2024 and I paid for a 3-year warranty.

Yesterday the TV stopped working properly. The TV turns on and I can hear the sound, but the screen is completely black.

I cannot see any picture.

Walmart told me to contact you for the warranty service. I do not speak English very well, so I prefer to communicate by message.

Could you please help me and tell me what I should do to repair or replace the TV?

Thank you.

View full review
Mike H Kyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tomball, Texas

I bought a 75 onn tv at walmart last...

AI Highlights
  • - Bought a 75 ONN TV at Walmart last June; it had worked well.
  • - It now has no picture, only sound, after unplugging and waiting.

I bought a 75 onn tv at walmart last year in june. The tv has been working very well since i purchased it.

I turned it off and went to bed and the next morning i have no picture. I have sound just no picture.

I have unplugged and waited for hours and thought to cool or reset itself but still no picture. I am not happy about this purchase with walmart

Loss:
$349
Pros:
  • Worked great until right earpiece stopped working

Preferred solution: Full refund

View full review
Shawn D Oef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Goshen, Indiana

Have an 8 inch onn tablet we bought at...

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Have an 8-inch onn tablet we bought at Walmart in February. Now the tablet will not take a charge. The cord used for it doesn't last long, apparently.

Loss:
$85
Pros:
  • Great tablet for what its used for
Cons:
  • Battery doesnt take a charge after a while

Preferred solution: A replacement for the tablet

User's recommendation: It's a good tablet for what it's used for. After it has been used for so long it won't take a charge

View full review
Robert W Awc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have a warranty on onn 50-inch TV want a replacement (defective)

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AI Highlights
  • - Dead pixels at the bottom and a scratched screen appeared about a month later.
  • - Requests replacement, not a refund, due to a 3-month warranty.

There are dead pixels at the bottom of the TV, and I had a scratched screen on my TV about a month later. Don't tell me I'm paying for junk now.

I have seen these were good ones. I should deserve a replacement and not a refund because I had a warranty and had it for no less than 3 months.

Pros:
  • Inexpensive
Cons:
  • Get what you pay for cheap chinese junk

Preferred solution: Replacement Television

User's recommendation: come here if you bought an onn tv and want it replaced.

View full review
Hermanda G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

My tv went out less then a year

The screen on my TV went out, and I only had it a year. You all are telling me you can't do anything about it, and I'm out $570.00.

Loss:
$570

Preferred solution: Full refund

User's recommendation: Don't buy a onn tv

View full review
Mark B Vrx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Martensville, Saskatchewan

Warrenty way back july 4th...

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AI Highlights
  • - No warranty is given; I just want help.
  • - There could be issues stopping my warranty.
  • - I don't know much about Gmail, email, or my phone.
Updated by user Mar 17, 2026

They havent paid me nothing.I cant ever phone there just a recording repetitive

Original review Feb 09, 2026

No warranty given, just talk. Do what you want.

There could be some other issues stopping my warranty. I don't know too much about Gmail, email, and it's hard to understand my own phone.

Just need some genuine people who can understand all of this. I'm not blaming anyone, just want what's mine, that's all.

Loss:
$375
Pros:
  • No reply
Cons:
  • No reply

Preferred solution: Full refund

User's recommendation: No reply

View full review
Letitia O Adj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My tv has a black screen want show picture

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I should be *** because no one really help with my issues and still got a black screen TV so it didn't help

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Letitia O Adj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My tv has a black screen want show picture

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Really didn't help, said May. I was booked and will help in June.

Someone was supposed to call, no help. When you clearly see that a person is in need and asking for the serial number when the TV is on the wall, and you are a senior citizen talking about reaching up there, really, I don't need to fall.

Loss:
$350
Pros:
  • Good tv
Cons:
  • Dont last long and it just stop working black light

Preferred solution: My TV working or a new one

View full review
Thomas D Xhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

65 inch flat screen damage screen with lines

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ONN Electronics - 65 inch flat screen damage screen with lines
ONN Electronics - 65 inch flat screen damage screen with lines - Image 2

The screen has lines across and up and down when I turn it on. I had the TV put away in my room and tried to use it after 7 months put away.

Loss:
$400

Preferred solution: A new TV

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Anonymous
map-marker Charlotte, North Carolina

Tv played out

Black picture on screen in red lines everywhere need to return for another tv screen is not broke thanks

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