Contact ONN Electronics Customer Service
How to Reach a Person at ONN Electronics
Verified Contact Information
Toll-Free Number:
-
1-844-334-2355Warranty
Customer Service:
-
1-800-925-6278
ONN Electronics Emails:
Customer Service
customerservice@walmart.com
ONN Electronics Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular ONN Electronics Phone Number
1 (844) 334-2355
Average Hold Time
00:02:12
Average Calls duration
3 minutes
Most Popular ONN Electronics Email Address
customerservice@walmart.com
ONN Electronics Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
View full overview ›
ONN Electronics Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular ONN Electronics Phone Number | 1 (844) 334-2355 |
| Average Hold Time | 00:02:12 |
| Average Calls duration | 3 minutes |
| Most Popular ONN Electronics Email Address | customerservice@walmart.com |
| ONN Electronics Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (5% reported full resolution) |
| ONN Electronics Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, request for information and return/ replace |
| Customer Effort Score | Medium Effort |
| Prepare before the call to ONN Electronics | First and last name, email or phone number |
Call Volume by Day
Contact Information
Corporate Office Address:
Walmart Corporate
702 SW 8th Street
Bentonville,
Arkansas
72716-0160
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 11:00pm (CT)
Saturday: 9:00am - 9:00pm (CT)
Sunday: 12:00pm - 7:00pm (CT)
Fax:
+1-877-291-8154
Summary of ONN Electronics Customer Service Calls
28.6K
TOTAL
CALLS
CALLS
03:24
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ONN Electronics?
Product/ Service Question:
- “Warranty”
- “I just bought a Roku on tv 2 years ago and now it has a black screen”
- “Internet services not working on device”
Request for Information Question:
- “Need help with this tv.”
- “About my Tv”
- “New tv support”
Return/ Replace Question:
- “Tablet return”
- “Remote replacement”
- “Tv replacement”
Account Question:
- “Don't want Wal-Mart account to be able to watch my tv”
- “Forgot password”
- “Pass code”
Payments and Charges Question:
- “A tablet that doesn’t charge”
- “Air pods keep stopping play even when fully charged and no inreference.”
- “Bill”
Shipping and Delivery Question:
- “ONN tv, turned itself off & never came back on. The bottom red button just blink off & on.”
- “Can't get the internet set up”
- “Delivered Defective TV”
Activation/ Cancellation Question:
- “Can't activate tv”
- “Activate sling tv”
- “Unable to activate my tv”
Staff Question:
- “No service”
- “Service is frozen”
- “Customer service”
Website/ Application Question:
- “Tv starts on its own, wants to install apps on its own”
- “App not working”
- “Can not download apps”
Cards Question:
- “I can't open the Micro SD Card holder to add a larger memory. Used pin to open door but with no luck.”
- “I cannot find the SD card reader and whenever I plan on the tablet for like 10 minutes it starts acting up and acts like someone's touching it”
- “Reset my pin for tablet”
Refund Question:
- “Refund follow up”
- Waiting for refund for 3 months
- “My 75in tv went out and I need to get another one r a refund”
Other Question:
- “Tv issues”
- “Trying to set up my roku device on tv”
- “My tv”
Compare ONN Electronics Customer Service To
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ONN Electronics