Skip to content
Write review For Business
  • Login

Contact ONN Electronics Customer Service

ONN Electronics Phone Numbers and Emails

Toll-Free Number:

  • (844) 334-2355
    Warranty
Call customer service

Customer Service:

  • (800) 925-6278

ONN Electronics Emails:

Customer Service
customerservice@walmart.com
Send Message
Is this your business?

How to Contact ONN Electronics Customer Service?

Most Popular Number:

(844) 334-2355
Warranty
Total calls: 19 669 Issues resolved: 263 Last call: May 18, 2025
author avatar
PissedConsumer Reporter

For direct assistance from the ONN TV customer service team, reach them at 1-844-334-2355. Available throughout the week, from 9 AM to 9 PM ET, the customer service number facilitates the provision of assistance, addressing queries, and managing concerns about ONN Electronics products and services. Whether you seek troubleshooting guidance, product insights, assistance with technical issues on your ONN TV, or need to resolve warranty-related problems, customer service is available to assist you within their specific operating hours.


Before getting on a call with the support, make sure you have key details about your ONN TV with you, such as your model, serial number, and date of purchase. Having these details handy allows your conversation with the ONN TV customer service team to be prompt and effective simultaneously.

ONN TV customer service also offers exclusive customer service via the live chat feature on its website. You can start the live chat session with the company’s customer service by visiting the ONN support website. Navigate through the page until you spot the chat icon at the main page's bottom right corner. Upon clicking the chat icon, you will be prompted to provide the details, such as your name, email address, contact number, and an option message explaining your issues.

By submitting this information, you can commence a customer service live chat directly with a genuine ONN TV customer support representative. The customer service chat is a convenient method to interact, seek assistance, and address your queries or concerns regarding ONN Electronics' products and services.

You can contact ONN TV customer service via the official website for quick assistance. Head to the support website and click the ONN Customer Service tab. You will then receive different numbers to contact ONN tech support. On the same page, you can also spot a link to provide feedback to support their products and services. You can also find information on the website that will help you clear your doubts, or you can self-assist yourself if you cannot speak to an ONN tech support representative directly.

ONN Electronics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ONN Electronics Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call ONN Electronics is 8443342355. 71% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as ONN Electronics may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

Walmart Corporate
702 SW 8th Street
Bentonville, Arkansas 72716-0160
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 11:00pm (CT)

Saturday: 9:00am - 9:00pm (CT)

Sunday: 12:00pm - 7:00pm (CT)

More contact details

Fax:

+1-877-291-8154

ONN Electronics Customer Service Reviews

1.7 / 5
Poor
Opeoluwa A New
Defective onn tablet

My daughter's tablet isn't working; the menu button and some other things are not working. I called customer service, but they are not picking up my calls after I've chosen all the prompted buttons.

Poonam Lvj
Refund
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Had to return product once and now it is another defective device and I need a refund of $199 plus tax.

Fransisca Mdv
No way to get warranty on my onn. Soundbar subwoofer speaker.

Tried to contact anyone from onn. about my surround sound soundbar and subwoofer manufacturers warranty but no one has an answer or way to help.

Starasia Hgr
Customer service was no help
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Called to ask about my onn soundbar and was given several representatives with different phone numbers to call, all the wanted to know was about the TV,no one was able to help me with the sound bar, was told to call Walmart

How Good is ONN Electronics's Customer Service?

Equan Ojg
Equan Ojg
Feels Disappointed | Oct 08, 2024

I am very upset that I have been misinformed about this product from the beginning the purchase! I need to get in contact in reference to the television being serviced.

Read full quote
Sylvanus Lrz
Sylvanus Lrz
Feels Disappointed | Sep 30, 2024

I took forever for a call back, when I finally did get one the first representative was very rude and unknowledgeable of the product, didn’t get anything solve had to call back again and wait for another call back I will never purchase onn or Roku products again worst mistake ever

Read full quote
Kynnedi Tod
Kynnedi Tod
Feels Disappointed | Sep 28, 2024

Nothing helpful to resolve my problem

Read full quote
Mary Soc
Mary Soc
Feels Disappointed | Sep 25, 2024

Cust service doesn’t provide any service at all and the techs don’t understand the product they are suppose to help you with. They offered to have someone email me. It’s been 3 days. No email yet. This is embarrassing for your company. I was told this was an upgrade over firetv but it’s a huge downgrade in service and product workability. This product won’t even connect to Wi-Fi and the buttons won’t reset the product like I was told. This simply doesn’t work. I’m on my 6th device today and none will work.

Read full quote
Lathaniel Wat
Lathaniel Wat
Feels Disappointed | Aug 27, 2024

Average customer service

Read full quote
Rae Enq
Rae Enq
Feels Disappointed | Aug 23, 2024

Well I'm glad that you are called me back I appreciate just got it I'm too long ago and I appreciate but at this time I do not have an on TV anymore because the TV blew on me took it back to Walmart cuz I had the warranty they didn't want to honor their warranty that they have so I had to reach out to the company completely the manufacturing company that makes the TV and now they have to deal with giving me a new TV somehow so that's where we're at right now but my TV does not work there's no power going to it it's completely black black excuse me but it does not work it's dead in the water and my kids are going nuts because they don't have a TV to watch so I like the process of me getting a TV faster it's just not going to happen but I appreciate you guys reaching out to me God bless all of you and take care

Read full quote

Summary of ONN Electronics Customer Service Calls

27.6K TOTAL
CALLS
02:19 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ONN Electronics?

Product/ Service Question:

  • “Won't stay connected to wifi my tv does. Device does not connects for few secs. N right back off”
  • “TV does not work”
  • “All am getting is a blue screen”

Request for Information Question:

  • “My TV keeps saying USB is not supported but there's no USB that supports my TV”
  • “Find out if I have a warranty”
  • “Help with my tv”

Return/ Replace Question:

  • “Return bad TV”
  • “Return 75 in tv”
  • “Replacement power cord”

Payments and Charges Question:

  • “Tablet not charging”
  • “We got one of your tables last month and it will not come on. I don't have the receipt. Would like it replaced. It cost 139.00 plus taxes.”
  • “Tablet charging port issues”

Account Question:

  • “Cant login”
  • “Locked out”
  • “Forgot info to tablet”

Shipping and Delivery Question:

  • “I cannot get the ROKU app on my television”
  • “Missing parts”
  • “My onn tv was delivered Friday an box was damaged also the tv doesn't work”

Activation/ Cancellation Question:

  • “Unable to activate my tv”
  • “Unsubscribe roku”
  • “I would like to retrieve my activation code”

Staff Question:

  • “Customer service for tablet”
  • “No service”
  • “Service issue”

Cards Question:

  • “I cannot find the SD card reader and whenever I plan on the tablet for like 10 minutes it starts acting up and acts like someone's touching it”
  • “Reset my pin for tablet”
  • “I LOCK MY TABLET & I DON'T KNOW PIN NUMBER”

Website/ Application Question:

  • “I had to reset my TV I’ve been waiting for a while and it keeps saying downloading and please wait”
  • “Tablet won't download Roblox app”
  • “About getting install disk for RBG LIght on keyboard 104”

Refund Question:

  • “My 75in tv went out and I need to get another one r a refund”
  • “Refund”
  • “Want a new TV or refund”

Other Question:

  • “Can't load photos”
  • “Tv not turning on”
  • “No sound on my tv”

Compare ONN Electronics Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vizio
stars-rating-fill
1.8 out of 5
Apple
stars-rating-fill
2.1 out of 5
Write a review
Do you have something to say about ONN Electronics? What happened? What can we help you with?
Submit review Don't show this popup