Anonymous
map-marker Pensacola, Florida

CD player quit playing CD’s

Called to see if there was a solution to the problem of the CD beginning to play then abruptly stopping and returning to starting point. Nothing pertained to that particular issue. Too late to take back to Walmart because we went on vacation and it mwas past 90 days. Problem wasnt discovered within 90 days. Will not buy ONN products again.
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User's recommendation: Think twice before purchasing ONN merchandise.

Anonymous
map-marker Apopka, Florida

No help at all tv don’t have no sound haven’t had a year. and representative giving me a hard time.

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Sorry *** company. Called they did troubleshooting tips not working barely understood what he was saying. Phone kept getting disconnected.
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Temesha L

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Verified Reviewer
| map-marker Corsicana, Texas

Tv overheated

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Bought my son tv in may22 and it says tv overheating after being turned on 7 minutes. Walmart refuses to refund or exchange.
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Loss:
$153

Preferred solution: A tv for my son he is 13 and out of school for the summer. This tv is too new for this issue

User's recommendation: Buy a LG

Anonymous
map-marker Washington, District Of Columbia

I brought a television 19 month ago and it no longer works

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I spoke with someone who troubleshoot, and she already knew the outcome she just kept talking about do this when I clearly told her the television isn't powering on...I will never buy anything from ONN again
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User's recommendation: Don't waste your money or time

Anonymous

Tv doesnt change channels

We need assitance with our tv set that doesnt change channels and we dont recibe any answer for our problem.
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Cons:
  • Fact it stopped working after 2 yrs

User's recommendation: Dont loose your time, nobody going to.help you.

Tanya M Mic
map-marker Bessemer, Alabama

No help with getting headphones replaced

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Daughters headset broke to game she was unable to talk to her friends I am highly upset about this it is unacceptable
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Loss:
$17
Pros:
  • It works for few months
Cons:
  • Very low volume with no customer service

Preferred solution: Full refund

Shanell Unr

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Verified Reviewer
| map-marker Houston, Texas

Products not working

Called onn customer svc . They said call Walmart They are only csr's for onn Tv's it's a bunch of ***
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Pros:
  • Non yet
Cons:
  • Crap dosent work

Preferred solution: Let the company propose a solution

Kris M Xkp

70” Onn ROKU TV

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Have owned TV FOR LESS THAN SIX MONTHS will not turn on!!! We have done all reset instructions, and screen is still black! Garbage!
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Pros:
  • First time owning one
Cons:
  • Piece of shit
  • No solution for faulty software issues

Preferred solution: Let the company propose a solution

Sarah R Hik

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Verified Reviewer
| map-marker Como, Missouri

Well, the number this website gives for ONN is incorrect.

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DoThe correct number for reaching Customer Service (Tablets) is 800-985-****. Ill just leave this here.
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Preferred solution: Let the company propose a solution

User's recommendation: Don’t do it.

Anonymous
map-marker Akron, Ohio

Tv has lines on screen

never got to talk to anyone have called about 6 times and wait for long time to talk to someone and it hands up. My TV is still not fixed. Left my number on recorded message sent múltiple emails no one is contacting me. I have not had my TV for more than 7 months and now incant even watch TV cause of the lines.
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User's recommendation: nope

Patricia P Fyb
map-marker Beachwood, Ohio

There is a wide black vertical band on the tv.

There is a black band on the left of the screen. TV cannot be returned to Walmart after 30 days. Help!!
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Loss:
$124

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy

Anonymous
map-marker Otsego, Michigan

My onn. Roku TV is not working- 2 months old

Ive called to get help with my tv that doesnt work right. The company has tried to call me back, and every time I answer- nobody is there. I stay on the line for 1-2 minutes and its silent. Please have someone call me - +1(26*)***-**** Thanks! Cassidy
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Robert F Yoe

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Verified Reviewer

Android tablet 10.1.. charger has stopped working

Updated by user Jul 26, 2022

Nothing,, nothing has been resolved as of july 26 2022...shema on u onn I have spent alot of money on this I pad

Original review Jun 26, 2022
I have bought this tablet on line thru Walmart in December 2021 gift for my granddaughter. Now this charger has stopped working I have contacted Walmart n the I spoke to to told me it has been 7months no warranty n yes it has a 12 month warranty on it she told me to contact onn...here I am again getting no where
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Loss:
$17
Pros:
  • Works fine if working

Preferred solution: Let the company propose a solution

Dale P Ofx

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Verified Buyer
|

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Verified Reviewer
| map-marker Kemah, Texas

Failed Day 72 No Warranty

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ONN Electronics - Failed Day 72 No Warranty
The ONN 8 Inch Tab went blank on day 72. Walmart return is 30 days but the device has a 1 year warranty. The phone number went straight to message; I left name and number days 1, 2 and 3. Day 4, 5 and 6 a recorded message followed by a ring tone ending with "mail box full" message then disconnect. Day 7, bought a Samsung at Best Buy.
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Loss:
$75
Pros:
  • Non
Cons:
  • Are too cheaply made
  • No warranty

Preferred solution: Full refund

User's recommendation: Avoid ONN Tablets

Kelly W Fjf

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Verified Reviewer
| map-marker Cedar Rapids, Iowa

5.1 subwoofer won't link to 5.1 soundbar

Subwoofer and Soundbar paired great when first hooked up. After a couple month they disconnected and wont reconnect.
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Preferred solution: Let the company propose a solution

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